Join our team
Build a Career That Changes Lives
ECM Advocate is a growing care management organization dedicated to supporting Medi-Cal members across Southern California. We are looking for mission-driven professionals who believe every person deserves coordinated, compassionate care.
Who we are
What we look for
We are a small, dedicated team with more than 75 years of combined experience in care coordination, community health, and Medi-Cal services. Our work is personal. Every member we serve has a story, and we show up for them with empathy, consistency, and expertise.
We look for people who lead with compassion, communicate clearly across diverse communities, and bring a genuine commitment to health equity. If you thrive in a collaborative environment and want your work to matter, we want to hear from you.
Compassion first
We meet every member where they are, without judgment, and with genuine care for their wellbeing.
Cultural humility
We serve diverse communities and approach every interaction with respect, curiosity, and openness.
Accountability
We follow through on our commitments to members, families, and each other.
Collaboration
We work as a team across providers, health plans, and community organizations to deliver seamless care.
Open position
ECM Care Coordinator
The ECM Care Coordinator provides comprehensive, whole-person care management to Medi-Cal members with complex medical, behavioral health, and social needs. This role is responsible for outreach, assessment, care planning, service coordination, and follow-up to help members access timely, appropriate, and integrated services across healthcare and community settings.
Essential duties and responsibilities
- Conduct outreach and engagement with ECM-eligible members, explain program services, and support enrollment into ECM and related services when appropriate.
- Complete comprehensive, person-centered assessments that identify medical, behavioral health, functional, and social needs, including housing, food, transportation, and other health-related social needs.
- Develop individualized care plans in collaboration with members, families or caregivers, and the interdisciplinary care team, including measurable goals and action steps.
- Coordinate services across primary care, specialty care, behavioral health, hospitals, skilled nursing facilities, and community-based organizations to support continuity of care.
- Facilitate referrals and linkages to needed clinical and community services, and track completion of referrals and member follow-through.
- Support care transitions following emergency department visits, hospitalizations, discharges, or other significant changes in condition or placement.
- Educate members on care plans, provider recommendations, and self-management strategies that improve health outcomes and system navigation.
- Maintain timely, accurate, and complete documentation of assessments, care plans, member contacts, referrals, and outcomes in required systems.
- Participate in interdisciplinary team meetings, case conferences, and utilization reviews to discuss member progress and barriers to care.
- Build collaborative relationships with providers, health plans, county agencies, and community-based organizations to strengthen care coordination and member support.
- Follow all program policies, privacy requirements, and applicable Medi-Cal, CalAIM, ECM, and organizational standards.
Apply for this position
Send us your resume and a brief note about yourself. We review every application and will be in touch if your background is a strong fit.
How to apply
Complete the form, attach your resume, and tell us about your background. You can also include an optional cover letter. We accept PDF and Word documents up to 10 MB, then follow up by email if your experience is a strong match for the role.